CVE-2026-53595

{
  "id": "CVE-2026-53595",
  "sourceIdentifier": "security-advisories@github.com",
  "published": "2026-07-20T21:16:48.417",
  "lastModified": "2026-07-20T21:16:48.417",
  "vulnStatus": "Received",
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.224, the public endpoint `POST /user-setup/{hash}/{invite_sent_at}` (`OpenController@userSetupSave`) selects the target account solely by its `invite_hash` column, then overwrites that account's email and password and logs in as it. No authentication, cookie, or prior session is required. After a user activates, FreeScout sets `invite_hash` to the empty string. On MySQL and MariaDB, `VARCHAR` equality ignores trailing spaces, so a single URL-encoded space (`%20`) matches the stored empty string and selects the lowest-id activated user. The expiry guard decrypts `invite_sent_at` with the target's password hash, but `Helper::decrypt` returns its raw input unchanged when decryption fails. A plaintext numeric value such as `9999999999` therefore passes the time-to-live check without any secret. The result is that an anonymous attacker sets the email and password of the lowest-id activated FreeScout account (a support agent, or an administrator if one was added by invitation) and authenticates as that account. Version 1.8.224 contains a fix."
    }
  ],
  "affected": [
    {
      "source": "security-advisories@github.com",
      "affectedData": [
        {
          "vendor": "freescout-help-desk",
          "product": "freescout",
          "versions": [
            {
              "version": "< 1.8.224",
              "status": "affected"
            }
          ]
        }
      ]
    }
  ],
  "metrics": {
    "cvssMetricV31": [
      {
        "source": "security-advisories@github.com",
        "type": "Secondary",
        "cvssData": {
          "version": "3.1",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L",
          "baseScore": 9.4,
          "baseSeverity": "CRITICAL",
          "attackVector": "NETWORK",
          "attackComplexity": "LOW",
          "privilegesRequired": "NONE",
          "userInteraction": "NONE",
          "scope": "UNCHANGED",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "HIGH",
          "availabilityImpact": "LOW"
        },
        "exploitabilityScore": 3.9,
        "impactScore": 5.5
      }
    ]
  },
  "weaknesses": [
    {
      "source": "security-advisories@github.com",
      "type": "Primary",
      "description": [
        {
          "lang": "en",
          "value": "CWE-178"
        },
        {
          "lang": "en",
          "value": "CWE-287"
        },
        {
          "lang": "en",
          "value": "CWE-640"
        }
      ]
    }
  ],
  "references": [
    {
      "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-jqj5-r72v-v29g",
      "source": "security-advisories@github.com"
    }
  ]
}